By The Compendium Company · hotels & restaurants
One platform for luxury hospitality.
Hotel, restaurants, private club and back office, vertically integrated. One guest graph, one ledger, one login. Built for operators who refuse to run their property on six disconnected systems.
- POS
- Reservations
- Guest intelligence
- Hotel websites
- Accounting ERP
- ThinkGrid AI
Free during early access, across every venue you operate. No card, no trial clock. See pricing.
What is Hospitality360?
Hospitality360 is a hospitality management platform from The Compendium Company that runs a hotel and the restaurants inside it on one system: point of sale, reservations, guest intelligence, hotel websites with direct booking, a USALI-style accounting ERP and ThinkGrid AI. One guest record, one ledger and one login replace Toast, OpenTable, SevenRooms and M3.
New in the Operator’s Journal
What’s new
Hard-won insight for hotel, restaurant and club operators.
Taming hotel labor costs in 2026
CPOR, smarter scheduling and unified tech for the hospitality labor squeeze.
Killing the no-show
Deposits, card-on-file and reservation policies that protect your covers.
Direct booking for boutique hotels
The real commission math, and why direct booking is a profit imperative.
The true cost of a patchwork stack
What disconnected POS, reservations, CRM and accounting really cost.
The end of the patchwork stack
Replaced by one platform. One source of truth.
The platform
Everything your property runs on
Strict module boundaries, one unified guest graph underneath. Turn on what you need, when you need it.
Hotel operations
Room inventory, reservations, rate calendars, packages, folios, check-in to check-out, with yield signals that tell you when to raise rates.
POS & restaurant
Tablet and handheld ordering with modifiers, coursing and seat-level splits. Floor maps, server sign-in, station-routed kitchen display.
Guest intelligence
One dossier per guest across hotel, dining and club: preferences, dietary alerts, lifetime spend, visit history, payment profiles.
Accounting ERP
USALI-style double-entry GL, departmental P&L by revenue center, A/R aging, bills & vendors, period close, with a hospitality-native chart of accounts.
Restaurant analytics
Daily flash reports with YoY, server checkouts, comps & voids, cash reconciliation and menu engineering that finds your stars and dogs.
Payments & devices
Take the card at the table on a phone or reader. Each property settles to its own account. Provision your own tablets and handhelds: no leased terminals, no per-device rental.
ThinkGrid AI
VIP handling cues, dietary alerts, anniversary touches, seating optimization, rate signals and lapsed-guest outreach, generated daily.
Hotel websites
A seven-star marketing site with direct booking built in, designed, hosted and wired into the platform by our team.
The restaurant · every screen below is the live product
Door to kitchen to ledger
The host stand knows who just walked in. The order routes itself to the right station. The shift closes with the numbers already in the books. No exports, no re-keying, no second vendor.
Host stand: walk-up lookup, dossier and dietary alerts at the door
Seating map: live floor, sections, capacity-matched seating
Orders: modifiers, coursing, seat-level splits, transfers
Daily flash: covers, average check, dayparts, YoY
Menu engineering: stars, plowhorses, puzzles, dogs
Server checkouts: tips, comps, voids, cash over/short
The hotel · same platform, same guest record
Arrival to departure, on one folio
Rooms, reservations, rate calendar, housekeeping and concierge, with a GM dashboard built from the metrics owners actually review: occupancy, ADR, RevPAR, GOPPAR, cost per occupied room, maid minutes and flow-through against last year.
Hotel ops: rooms, status, arrivals
Reservations: stays, rates, packages
Reports: departmental P&L
One system underneath
Where the two stop being separate
This is the part a restaurant POS and a property-management system can never do for you, because they are two companies with two databases. A guest who dines Friday and checks in Saturday is one record. A dinner charged to a room is one ledger entry. Group results consolidate without an export.
One guest record: across hotel, dining, bar and club
ThinkGrid: dietary alerts, VIP cues, rate signals
One ledger: hotel and F&B on the same books
Your own hardware: provision a device in minutes
Hospitality360 Websites
Sign up. We design. You’re live.
Any hotel can onboard: our team designs a seven-star marketing site with direct booking built in, then the platform takes it from there.
- Your website, designed for youLuxury marketing site with your photography, gallery, film and specials, mobile-perfect.
- Direct booking, day oneLive availability, seasonal rates, promo codes and instant confirmations, commission-free.
- Marketing & SEO on autopilotHotel schema, social cards, sitemaps and a weekly AI-written local blog that keeps you current.
- Back office includedBookings flow into reservations and accounting; your team manages front desk, housekeeping and concierge from one admin.
Who it’s for
Built for the property, not one department
Hotel, inn or resort
Rooms, reservations, front desk, housekeeping
- Rate calendars, packages and folios
- GM dashboard: occupancy, ADR, RevPAR, GOPPAR
- A direct-booking website designed by our team
Restaurant, bar or club
POS, tables, menus, kitchen
POS in build
- Host stand that knows who just walked in
- Station-routed kitchen display
- Daily flash, server checkouts and menu engineering
Pricing
What early access and founding terms include
The software is free. You pay only when you get paid: the same payment rates as TotalPro360, plus a flat $4 per travel-site booking for the channel manager. We’re onboarding founding properties in small groups.
| Software | $0 a month, unlimited staff, every venue you operate. Free forever, not a trial. No card, no contract. |
|---|---|
| Payments | Same as TotalPro360: card payments cost Stripe’s 2.9% + 30¢ plus our 1%. ACH bank payments cost Stripe’s 0.8% plus our 1%, each capped at $5. |
| Channel manager | $4 per booking from a travel site (Expedia, Booking.com and others). Flat fee, no percentage. The travel site keeps its own commission, as always. |
| POS | In build We’re building out the point of sale now. |
| During early access | Free: the full platform across every venue you operate. No card, no trial clock. |
| Founding pricing | Locked: the rate you start on is the rate you keep, for as long as you stay. |
| Founding places 1–250 | Payment rate locked at 1% for life, back office set up for you by a person, a direct line |
| Charter places 251–1,500 | Zero platform fees for 90 days, founding pricing for your first year |
| Devices | Your own tablets and handhelds: no leased terminals, no per-device rental |
| Direct booking | Commission-free on your Hospitality360 website |
Not a hotel or restaurant?
Home-service trades use MyHomeService360. Salons, spas and studios use TotalPro360.
Same company, same idea: one platform per industry instead of a stack of disconnected tools.
Questions, answered
What is Hospitality360?
Hospitality360 is a hospitality management platform from The Compendium Company that runs a hotel and the restaurants inside it on one system: point of sale, reservations, guest intelligence, hotel websites with direct booking, a USALI-style accounting ERP and ThinkGrid AI. One guest record, one ledger and one login replace Toast, OpenTable, SevenRooms and M3.
What does Hospitality360 replace?
Toast, OpenTable, SevenRooms, M3 accounting and the website agency. One platform, one source of truth, instead of six disconnected systems.
Does it work for both hotels and restaurants?
Yes. Rooms, reservations, rate calendar, housekeeping and concierge run on the same platform as the POS, host stand, seating map and kitchen display. A guest who dines Friday and checks in Saturday is one record, and a dinner charged to a room is one ledger entry.
Is the accounting built in?
Yes. Accounting ERP is a module: a USALI-style double-entry general ledger, departmental P&L by revenue center, A/R aging, bills and vendors, and period close, with a hospitality-native chart of accounts.
Can Hospitality360 build our hotel website?
Yes. Our team designs a luxury marketing site with your photography, gallery, film and specials, and direct booking built in: live availability, seasonal rates, promo codes and instant confirmations, commission-free. Bookings flow into reservations and accounting.
Do we have to lease terminals?
No. You provision your own tablets and handhelds, with no leased terminals and no per-device rental. Take the card at the table on a phone or reader, and each property settles to its own account.
What is ThinkGrid AI?
ThinkGrid is the AI layer. It generates VIP handling cues, dietary alerts, anniversary touches, seating optimization, rate signals and lapsed-guest outreach every day.
What does the GM dashboard show?
The metrics owners actually review: occupancy, ADR, RevPAR, GOPPAR, cost per occupied room, maid minutes and flow-through against last year.
What does Hospitality360 cost?
The software is $0 a month for unlimited staff across every venue you operate, with no card and no trial clock. Card payments cost Stripe’s 2.9% + 30¢ plus our 1% platform fee. ACH bank payments cost Stripe’s 0.8% (capped at $5) plus our 1% (capped at $5). Founding pricing is locked: the rate you start on is the rate you keep, for as long as you stay with us.
How much is the channel manager?
The channel manager is $4 per booking that comes in from a travel site such as Expedia or Booking.com. It’s a flat $4, never a percentage. The travel site still keeps its own commission, as it always does.
Is the POS ready?
The point of sale is in build. We’re building it out now, alongside the reservations, rooms, accounting and guest tools on the same platform.
What is the Founding Operator Program?
The first 250 properties keep a 1% payment rate for life, get their back office set up for them by a person and get a direct line instead of a ticket queue. Places 251 to 1,500 get zero platform fees for 90 days and founding pricing for the first year. Joining the line is free.
See it running
Your property, unified.
A 30-minute walkthrough with real data: hotel, restaurant, club and books.